CINEMATICS
FAQs
What is the return policy?
Returns are accepted up to 14 days from receiving the product . No explications needed for returning a product , the only condition is to be in the exact condition it was received and still have the original packaging .
Do you offer order pick-up?
Yes , if you are from Bucharest you can choose this option (which is also free) and we can set a location (preferably the one or near the one mentioned in the check-out page for the PICK-UP option ) and proceed with the delivery of your items.
When will I get my order?
As a 1 person brand , delivery times can vary in 2 ways :
1)usually for printed items (such as tees , caps and hoodies) usually the delivery time is 2-5 working days depending on availabilty and speed of printing partners I work with .
2) For pieces where the production is entirely on myself ( example : custom sewn & distressed jackets , belts , pieces using colorstaining , waxing and or spraypaint) the delivery time can be from 3-8 business day , in some exceptions longer if the schedule is very busy or more materials are needed.
FOR ANY INFORMATION regarding your order , do not hesitate to contact me through email / whatsapp .
Where and by whom are the products made?
All the pieces listed are either entirely made by me in my atelier (apartment actually) , at my printing partners (for printed tees) or a mix of both , all done internally in Romania .
